A5 venture news on October 11th, after Samsung Galaxy Note 7 smart phone after several bombings, countries have taken measures to prohibit the Galaxy Note 7 smartphone on the plane, subway, etc..
is Galaxy Note 7 mobile phone quality problems in October 10th, Samsung has suspended the product production, and admitted to the "possibility" of product defects, recently officially announced global mobile operators and retail partners full sale.
days ago, the state quality inspection administration law enforcement and supervision department to conduct interviews and started defect investigation case, Samsung (Chinese) investment limited to the national quality inspection administration filed a recall plan, the decision since October 11, 2016, recall sales in mainland Chinese all SM-N9300 Galaxy Note 7 digital mobile phone, a total of 190984 units (including the September 14, 2016 announcement for the first time the recall of 1858 products).
recall within the range of products, due to the presence of abnormal heat, burning and other issues, there may be serious consequences such as fire. Up to now, there have been 20 cases of overheating and burning accidents in the mainland of china. In order to protect the consumers’ personal and property safety, Samsung (China) Investment Company Limited has stopped production and sales of SM-N9300 Galaxy Note 7 digital mobile phone products since October 10, 2016, and will take the following two measures: (1) free recall for consumers more for other types of new Samsung mobile phone, and return between two products the difference, gift coupons 300 yuan; (2) according to the original price to buy a full refund, and recycling products. Consumers can choose one of the above two ways. Consumers due to the recall of the products produced by the postal costs of Samsung (China) Investment Co., ltd..
Samsung (China) Investment Co., Ltd. will be released on October 11, 2016 from the official website (www.samsung.com) recall plan. Consumers can contact the original seller for the return, replacement and other related matters, can also through the customer service hotline (400-810-5858) to further understand the specific situation. Consumers can also visit the AQSIQ website (www.aqsiq.gov.cn), AQSIQ defective product management center website (www.dpac.gov.cn), as well as WeChat public concern (AQSIQDPAC) to learn more information. In addition, you can also call AQSIQ defective product management center hotline: 010-59799616 reflect the implementation of the recall process problems or submit defects clues.
this event led to a decline in the reputation of the Samsung brand, but also brought huge losses to the Samsung Corp.